Online Review Policy
Online reviews are an important part of the service experience. They help businesses refine their services and products. They also help clients make important and informed decisions about the services and products that they may use.
Ivonne Sanchez Beauty monitors and maintains a number of review platforms where we invite our clients to leave us with their feedback. Google, Yelp, Facebook, TrustPilot and Better Business Bureau are just some of the review platforms that we actively monitor and contribute to.
The scoring system in these review platforms determine whether or not clients find us. Poor reviews mean businesses may not appear in search. Great reviews means that prospective clients will be able to find us easier. It remains in our highest interest to deliver the best service, first because our clients deserve it, but second because our online presence relies on great scores.
When you use any of our services or interact with our business in person or online you agree to our Online Review Policy. We ask that you only leave authentic reviews about your own personal experience and only over the services and the products that you yourself have received or used. We also ask that your review be a complete account of the full experience from start to completion. Online reviews are not for asking questions or working out unresolved issues in the public forum.
For small businesses we rely on reviews to remain relevant and abuse of these platforms has severe consequences for us. Although our branding may seem like we are huge corporation we are in fact a very small family owned business. Our goal is to provide the best service to our clients and we hope you can help us by leaving only quality reviews. Should you have any unresolved matters we strongly encourage you to email us at firstname.lastname@example.org so that we can work with you on any questions you may have.